Contact information
Contact Information
At Pencil Pine Studios, we're committed to providing exceptional customer service. If you have any questions about your order, our products, image licensing, workshops, or anything else, we'd love to hear from you.
General Enquiries
Pencil Pine Studios
Email: cam@tasphoto.com.au
We aim to respond to all enquiries within 1–2 business days.
Image Licensing
Many of our landscape photographs are available for editorial, commercial, publishing, and marketing use under licence.
For licensing enquiries, please include:
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The image title (if known)
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How you intend to use the image
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The publication, business, or organisation
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Required file size or format
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Your preferred timeframe
Our team will provide licensing options and pricing based on your intended use.
Orders & Customer Support
If you're contacting us about an order, please include:
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Your order number
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Your full name
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The email address used when placing the order
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A brief description of your enquiry
This helps us assist you as quickly as possible.
Business Hours
Customer support is available during normal Australian business hours (AEST/AEDT).
Enquiries received outside business hours, on weekends, or on public holidays will be answered as soon as possible on the next business day.
Wholesale & Gallery Enquiries
If you're interested in stocking Pencil Pine Studios products, displaying our artwork, or discussing a commercial collaboration, please contact us via email with details of your enquiry.
Photography Workshops & Tours
For information about photography workshops, tours, private tuition, or speaking engagements, please email us at cam@tasphoto.com.au and we'll be happy to help.
Thank you for supporting Pencil Pine Studios. We appreciate every customer and look forward to helping you bring the beauty of the natural world into your home.